27 May 2010

Do We Really Need To Focus on Collaboration?

These days, Collaboration, a misnomer, often used by people who really don't want to do any work but to make themselves in a center stage. Collaboration or team work is something that we shouldn't do it knowingly. Collaboration is all about understanding the responsibilities, exercising actions and being accountable. Collaboration doesn't originate in a meeting room. Collaboration is there in our minds - the openness to accept others and the openness in letting others as they are.

Collaboration, in simple terms, is mere responsibility. Do all the needles in a clock collaborate? Of course, yes. But every second, does the seconds needle trying to sneak peek into the work of minutes and hours  needle or do they always say that they collaborate? Of course, no. How do they collaborate? They just do their job and do it well. All those needles don't need a manager. They conduct themselves. There is a conspiracy. A conspiracy to make individuals as replaceable cogs, a conspiracy to make you dispensable, a conspiracy to make you untrue and a conspiracy to make you to do disservice to yourself.

You will get the benefit of team work only when you know your responsibilities. Without responsibility, collaboration is just a nice quotation in your hoarding or a catchy but yet vague idea in your dummies toolkit. If I still don't make sense, pardon me. These guys show what is collaboration and what is responsibility?

Gung Ho.



23 May 2010

Collaboration - When It Is Fruitless Encounter

It was a cold night. Many folks are sleepless not because of chillness that prevailed through the air but due to sounds of gun shots at the battlefield. They are sleepless and at the same time they aren't just staying in bed. They are in battlefield, fiercely fighting out the intruders. Unperturbed by loss of their friends and friends in death bed, they are fiercely fighting, heeding the commands of their captain. They spread across the area of more than 20 kilometers with only one thought in mind - to regroup after ten hours to attack the intruders in unison. They dismantled themselves to reunite. They call "dismantling" as collaboration. The collaboration is a coordinated action strongly focused on the vision with everyone willing to give their share of breathe. After ten hours, you either find them there or dead somewhere else. They are true collaborators. They make sure that they win as a team or fail as individuals. For true collaborators, accuracy and precision are what that matter. For them, the collaboration is not certainly another form of escapism to hide their incompetency.

The corporate drama in the name of revenues, net margins, gross margins, profit & loss and the series of actions in the name of collaboration is shocking or very least far away from my comprehension. People, time and again, prove that we fail as community. In many organizations, you can find many dead communities. Are those communities died because of plausible reasons. Most of the communities fail because of few individuals - key guys that involve in drama. When someone starts a community, I get a question, when will it die? when it will die pathetically? My question gives me answer. When will you die? when you do evolve. This applies even to community. You cannot stay there, you got to be better every second. When you collaborate, you got to be better than you a day before. You always feel that the value the group adds to you is more than the value you add to the group and you try to match your value with that of the group every time. In a fruitful collaboration, everyone gets their own deserved share of joy, recognition and of course peace of mind. When there is no fairness, the community starts to deteriorate and starts to move to general ward, then slowly to intensive care unit and finally declared dead.

When my friend (Karuna) and I had a discussion on this, he shares his experience. These days, as the economy is recovering, what you bring to the table is very less (or rather far less) than what you take from the table. I see you in the playground, I see you rolling your sleeves up but I cant see your hands or cuffs go dirt or you don't allow me to influence the group. It remembers of the election manifesto and electoral public meeting. You bring your share of sweat and I will bring mine. Have you ever thought about this. What if everyone brings less value than the value they take from the table. It is death by (lack of) collaboration. If you ask me to choose one between non-collaboration and death, I will choose non-collaboration. If i have choice between speaking up & getting hurt and keeping silence & not getting hurt, I will choose speaking up & getting hurt. If you say that my attitude is wrong if I stop (or reduce) giving when I see you don't bring the value to the table consistently, it doesn't sound like a killer idea and it sounds more like a moron's speech. Then, why call it a great deed when Gandhiji led non-co-operation movement? Well said, Karuna.

What do you feel?

21 May 2010

Experience is

Experience is a wonderful idea. Experience is not just a thing that you gain when you do things. What you do and how you do, not just once but consistently shows your experience. Experience is sum of higher learning, total commitment, observation of events, our awareness on how our decisions affects the entire system, trying to pass on the knowledge that we gained through experience and overall it is all about the quality of life we live through. But not just years and years of being in a place or state. Experience is both physics and chemistry :-)

Usain Bolt knocks off a millisecond in every sports meet, Sachin Tendulkar keeps doing something phenomenal in every tournament and Steve Jobs mesmerizes the market with a launch of each product. All these people keep adding year to their experience every year. But every year, they make sure that they raise the ceiling when they hit the ceiling. They observe things, they understand each event is unique, they understand each second is connected to minute, each minute to hour, each hour to day, each day is connected to year. They EXPERIENCE every second when they work. They elevate themselves before someone elevates them. It is true that EXPERIENCE gives elevation but not just years :-)

09 May 2010

Sense of Urgency

These days I m trying hard to get rid of my poor vocabulary and slow reading. Sometimes, I find it very hard to pen my ideas thoughtfully and often I find myself searching for better words. In the reading front, I just read few pages and sleep in my bed only to find that I forget whole a lot of ideas and thoughts. The metaphor that I would like to use is that of a deck of cards. As soon as I read the next page, what I read in previous page vanishes off like the deck of cards. My reading comprehension is very poor. In order to bail me out (rather badly), I bought two books by Norman Lewis - Word Power Made Easy and How to Read Better & Faster.
I m currently reading "How to Read Better & Faster" and working out exercises. I feel that the first technique, "creating a sense of urgency" improves reading speed and comprehension. I quite experience the fact that by slow reading not only leads to waste of time but also leads to reduced comprehension. Between sentences, I have time to travel to moon or think about something that happened during my childhood. By creating the sense of urgency alone, I m able to bring my entire focus and purpose on single thing - to read and understand the text before me. It works. I m able to increase my speed by 10% and comprehension by 5%. Most importantly, I live in the present and enjoy the moment.

I feel that this sense of urgency can help in our life too. Rather than approaching work/life so causally (and ultimately losing focus), the sense of urgency will create a focus that breeds natural interest on the tasks we do (of course, you will be able to move things off your plate that is not of interest to you). This sense of urgency isn't doing things in a hurry. The sense of urgency is about fixing a time limit during which you will challenge yourself. It is small steps to make yourself a better person  than your current state. Like small drops make ocean, these tiny improvements created by authentic self-challenge increase the personal effectiveness.

It also gives a sense of accomplishment as any work done in short time with lot of focus will be an invaluable experience and creates a wow moment in life. We always see ourselves growing and improving than the past. There is gradual progression and evolution - from monkey to mankind or from mankind to god or man of no realization to man of self-realization. Our usual days are filled with wow moments and these wows make life very interesting, really very interesting, satisfying and enriching.

08 May 2010

30 Day Programme & 10 Percent

Yet another resolution, promise, an initiative or whatever you call it, to put myself on track of good thinking, good human being and healthy. So many resolutions, yes, there were simply too many resolutions, typically bounces top of my head whenever I m off the limit either in size, weight or restlessness of doing mundane things. I need a lot of self-realization to be who am I and be happy on what I am rather than chasing things around me like a maniac. I need to be little discipline, time bound and try to radiate happiness inwards.

In next 30 days, I m not going to try lot of new things. I m just going to be effective, 10% effective in things that I do. I may start jogging and slowly increase the distance by 10%, reduce 10% of my food, increase 10% of fruits in my diet and increase 10% of vegetables in my food, reduce 10% of time that I stay online, reduce 10% of working late in office, increase focus by 10%, reduce 10% of tea/coffee, increase 10% of water intake, increase the frequency of going to my sisters' home by 10% (for sure, they will love it), increase 10% of phone calls by my sisters and my parents, write 10% less but 10% effective posts in my blog (for sure, you will like it), reduce my carbon footprint by 10% (just by going to my office by train once in a week).

All these sounds very interesting and intriguing. Let me put these things under practice and update you next week.

04 May 2010

Have Your Heard Your Internal Customers?

It is performance appraisal time. Most of the meetings rooms are occupied and few guys stare through to see whether the room is occupied. During this time, we see a lot of red faces - faces that are symbols of uncertainty and clueless. While we spend a lot of time in getting our customers' feedback, are we spending enough time in hearing what our internal customers (teammates) has to say about us and if you hear those feedback do you try to clarify things or put their feedback into actions.

During my three years of leading teams, I would say one key activity that I feel adding a lot of value to me is the feedback from my team (that people who report to you). Since you are doing business, (ok,  just for the sake of argument) eventually we need to send questionnaire to our customers and they give feedback based on the service we provide. Irrespective of your linking, you ought to receive and put an improvement plan. because your competitors do it. The next usual thing is receiving feedback from people above you. As a part of your performance appraisal, you must be rated by people whom you report to.

The only missing piece is the feedback from people who report to you. Those are the people who work closely with you and they know you very well. When you will react and how will you react. Are you pleasant to work with? What they feel about their learning and growth when they worked with you? Are you really adding value to them? How they see themselves if they continue to work with you for next few years? What is their perspective about you? What are the areas that you have to improve to yourself valuable and make their work interesting?

These are some of the questions that one can ask to drive towards a meaningful discussions. These are open ended questions and the answer to these questions will help you to find blind spot. Rather than asking, give be rating from one to four, the open ended questions should give a lot of inputs. More than external customers and your reporting chain up the hierarchy, I feel that a lot of valid concerns, inputs, feedback and suggestions can be received from the people who work closely with you. If you are collaborating with someone in informal setup (or informal teams), try to get their perspective as they will be very open in giving you a candid feedback.

Keep seeking feedback and keep correcting. It is a wonderful journey towards excellence.

Saying or writing this as a post is not a rocket science. Knowing how-to of receiving is not rocket science. But doing this wholeheartedly with an open mind is a rocket science.

02 May 2010

Power of Less

Assume that you are given a job of placing few dozens of framed pictures on the wall. You have frames, a hammer and few nails. You have to strike the nails and put the frames on the nails. Also, the time given to you is limited. How do you go about with this activity? Obviously, we tend to take a nail, strike it on the wall and hang the picture one by one. While we will be thinking of putting as many frames as possible, it is unlikely that we do this task of striking few nails in parallel all at once. Moving from one nail to another without completing it doesn't sound like an idea. Because the time it takes to move from one nail to another nail eats up half of the total time and you have less time to nail/hang the picture. We don't have an option of putting more seconds in a minute but we have an option of deciding how to spend each of those 60 seconds in a minute.

So far, I have been leading a life of doing more. I spend more time on context switches than the actual tasks. If I look back, my life is full of context switches and this shows that I didn't apply much of common sense. I spend lot of time in preparation than the actual work. The power of more is less than power of less. In order to be blissful and successful, it is enough if we understand only one thing. I need to spend less time on doing less things. The idea of spending less time is to optimize the execution of a task (nothing is free in this world, even time too) and it does not signify the laziness or not trying. The idea of doing less things is to pick up things that are important. If you put both ideas together, the idea of optimizing your execution together with lesser number of things in your to-do list will help you to focus your energy on few things and get it done.

I would like to leave this idea for now and let us dig more deeper in future posts. Meanwhile, if you are  seriously thinking of optimizing your life, here are two (great) websites that I feel help a lot in personal effectiveness.